Tag Archives: big loser

There’s Something About “Mary” (and Colder’s)…

“Mary” takes time–on Easter Day, of all days–to give us her apparent best: a curt yet carefully constructed point of view regarding our post Colder’s of Grafton – Beware The Sales Stalker:

Classy.“Mary”, you certainly do make a valid point about us being losers! In a retail sense, as consumers who’ve spent money at Colder’s expecting to be treated honestly, fairly, and with respect, we are indeed huge losers so far! And so are many other people who have given Colder’s their hard-earned money at one time or another. We’re all big losers because we shopped at Colder’s!

As for getting a life, “Mary”, that really got us pondering! Who might have less of a life and more urgently need to “get” one: people raising awareness of a company ripping off consumers, detailing shoddy customer service and their experiences so others don’t make the same mistakes, or employees who willingly take 100%-commission jobs and then reduce and demean themselves chasing down shoppers like the filthiest of lawyers chase down ambulances? We prefer to remain in the non-stalking, pro-consumer, down-with-crap-companies camp, thank-you-oh-so-very-much.

We then wondered: could someone be considered a big loser lacking a life if they spent part of their Easter Sunday leaving comments like yours, above? Any insight there, “Mary”?

At least you didn’t call us extortionists!

“Mary”, it’s perfectly OK to disagree with us. Really! However, a tip, if you don’t mind one: if you really want to have an impact, some actual substance to accompany the grade-school-variety name calling might help you establish your position and even ‘win’ the discussion.

For example: what about our observations and opinions lead you to believe we have no lives? What is it that you feel really, truly makes us big losers? If you work for Colder’s, or have some other less-direct affiliation with them, that alone is OK; we definitely don’t hate you or anyone else for just that, at all. There’s really no need to take any of this personally, either, “Mary”. What parts of our very real observations, opinions and feelings about our Colder’s experiences bother you so much, and why?

As it stands, “Mary”, you’re apparently calling us names like some kind of self-indulgent, insolent child for pointing out–truthfully and honestly, by the way–that we don’t like to be treated badly. Do we want to be literally hunted like so much prey in the case of the Grafton Sales Stalker when we visit a Colder’s store–or any retail store? No, thank you, we do not. Do you?

We previously wrote:

[…] we have absolutely no interest in buying from someone that doesn’t respect us, our space, or our time to shop at our own leisure. We can’t check out items in the store when we’re feeling eyes burning into our backs as we’re standing there. We feel like meat.

Reading that, your get-a-life/big-loser comment really doesn’t make any sense–to us, anyway–unless you’re the stalker or are otherwise just trying (and failing) to defend the stalker, Colder’s itself, or both.

Do you believe being treated like that as a customer is acceptable? Would you honestly appreciate that as a consumer? Is such behavior appropriate for any salesperson? Would such a technique get you to spend a lot of money with that salesperson and their store/company? Did you answer ‘yes’ to any of these questions, “Mary”?

So please, do feel free to try again, “Mary”. Really. We’re listening and want to hear what you have to say, assuming you actually have more to say. While we have stated many times that we value every comment we receive, some are ultimately more–or less–valuable than others. Try to make your next one really count. OK, “Mary”?

And again, reiterating: We absolutely recognize commission sales jobs can be hard. We know a lot of good people work them. Many because they have no choice. Others because they’re good at it. And some people even like it. We do indeed recognize and respect the work and people out there doing it. But in the case of the Grafton Sales Stalker, we’re confused about how throwing all dignity and self-esteem out the window is even remotely worth whatever money she might make from it. We’re not laughing at this person. We feel sorry for her. Such extreme behavior is embarrassing to watch. It seems so…desperate. Unnecessary. Rude. It’s very uncomfortable for us as shoppers. It does not make us want to visit Colder’s Northshore in Grafton or any other retail establishment that has employees behaving like that. We have avoided the Grafton Colder’s many times because we just don’t want to be accosted by that woman yet again. We’re convinced she drives away more sales than she makes, stalking people like that.

By the way, “Mary”, before we forget: we were completely unable to reach you at the “biteme@msn.com” email address you provided. Maybe just leave us your @colders.com email address next time? Thanks again for your comment, “Mary”!