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  • Time-Warner Milwaukee May Be Forced To Interrupt Our Service. Oh, The Irony. - 114 views
  • Tracking Time-Warner/Roadrunner Cable-Modem-Constantly-Rebooting-Again Problem - 112 views
  • History of the Reboot - 112 views

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• Twitter / alexfalk

  • alexfalk: Some really great stuff at the Kohler Arts Festival in Sheboygan this past weekend: http://www.jmkac.org/ArtsFestival
  • alexfalk: MindTouch Deki "Kilen Woods": Wow. Always wow. Continued great stuff and evolution from Mindtouch.
  • alexfalk: Get started reading about it all here: http://techdirt.com/articles/20080721/2137271750.shtml
  • alexfalk: Leave TW feedback on their tiering moneygrab here: http://www.timewarnercable.com/GoldenTriangle/products/internet/selectplan/feedback.html
  • alexfalk: Disgusting and greedy: http://www.timewarnercable.com/GoldenTriangle/products/internet/selectplan/ $1/GB for overage? 40GB cap MAX? Insane.
  • alexfalk: US Cellular actually says the phones (MotoQs and Blackberries) WILL NOT WORK AT ALL without the data plan attached. I call BS...
  • alexfalk: USCC, coverage-wise, is her only reliable option. She'd like Outlook syncing of her contacts/calendar on a phone... But not @ $300/yr extra.
  • alexfalk: btw, is US Cellular just too lazy to lock down their network to offer ANY smartphone w/o the extra $25/mo "web access" plan addon? Stupid.
  • alexfalk: Well, caller ID seems to finally be fixed now. No idea if it's finally fixed from one of the first two times I called, or from yesterday...
  • alexfalk: (clearly, I need to call back and get someone competent on the phone...)

•  

  July 2008

  M	T	W	T	F	S	S
  « Jun
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  7	8	9	10	11	12	13
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  21	22	23	24	25	26	27
  28	29	30	31

• Time-Warner/Roadrunner Cablemodem Rebooting Problem Log

  • TWCMKECblMdmLog: http://tinyurl.com/5sufyj
  • TWCMKECblMdmLog: Making some headway.
  • TWCMKECblMdmLog: Got a call from Matt w/ TW's "Solutions Team" regarding our longstanding issue. Reviewing things to find out where it all fell apart. Good.
  • TWCMKECblMdmLog: TWC bill due soon. no idea which of the 4 we've received is THE bill, or how much we ACTUALLY owe. Simple billing? Riiiiiight.
  • TWCMKECblMdmLog: I'll walk the lawn tomorrow sometime and see how it looks.
  • TWCMKECblMdmLog: The QA guy's job is apparently nothing more than verifying the line is buried. He carried no testing gear.
  • TWCMKECblMdmLog: No call ahead to let us know when they're coming. Service down, deal with it, apparently.
  • TWCMKECblMdmLog: No one knocked or rang to warn us about service cutting out, ask us if it was back up, APOLOGIZE for it being on the lawn for > 15 mo ...
  • TWCMKECblMdmLog: A "quality assurance" van from TW showed up after the contractors did their thing. He walked the yard and was gone in <5 mins.
  • TWCMKECblMdmLog: Cable was FINALLY (totally reinstalled and) buried on Thursday 24 April, btw. Hey, it was ONLY laying on the lawn for over 15 months. Crazy.

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