Thanks for sharing your experience with us.

I have never been to Colders before this incident, and I don’t plan on going back.

I bought a Toshiba 55″ LCD TV for a tick over $2,000. Which included a five year service contract.

The girl at the counter rung everything up, I wrote a check, and set a date for delivery.

The very next day, today, which is 11/4/09, I got a call from the delivery department stating the TV cannot be delivered, as I owe $80.

I stopped into Colders and asked the girl at the counter what happened.

She explained that the other girl who rang the sale up made a mistake, and I still owed $80 on the transaction.

I was furious.

The girl called the manager to the counter, I did not catch his name.

He explained over and over that he wanted the order to be right, but never admitted that anyone made a mistake.

I likened it to someone charging $200 to fix a car, then after the car is picked up, the mechanic called back and said: “No no. You still owe me this much and this much.”

And surely he would see how ridiculous this was.

The manager refused to bend on anything.

Money was not the issue, as I just wrote a check for several thousand dollars, I do have $80 more, the point was were they going to call me the next day for more money?

If I didn’t have it delivered and I took it home, would they have still called me for more money?

I did not know.

So I asked for my money back.

The manager straight out refused to give me a refund.

I did not want the TV anymore, I decided to take my business elsewhere.

But he refused to refund the money. He still wanted that $80.

I later left, but called the bank and put a stop payment on the check, as that’s all I could really do.